Contact

Questions about a booking, a payment, your account or your data? Tell us and a person will reply.

Last updated 21 October 2026.

Support

Our support address is being set up. Until then, signed-in users can reach us by replying to any postmonet email.

Good to include

• For a payment question: the campaign, the creator or brand, and the date.
• For a dispute: use the response box on the booking first. It goes straight to the right people.
• For privacy requests (access, correction, deletion): say which account and what you need. See the privacy policy.

Security

If you have found a security problem, please tell us before sharing it publicly, and do not access other people's data.